Revenue Operations Manager (Remote)

What You'll Do

• Optimize revenue processes including lead-to-opportunity workflows, pipeline management, forecasting, territory alignment, and quota-related activities;
• Maintain sales playbooks and process documentation;
• Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy;
• Enhance cross-functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights;
• Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.

Skills You Will Need

• 5 years of experience in revenue operations, sales operations, or business analytics within a B2B environment;
• Proven track record using CRM systems (e.g., Salesforce) and leading forecasting processes;
• Strong analytical skills to interpret data and provide actionable insights;
• Proven success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams;
• Familiarity with predictive analytics, compensation modeling, and territory planning;
• Advanced proficiency in Excel and BI tools preferred.

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide.

Compensation

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

• 15% Annual: Individual Target $90,000.00 - $110,000.00 USD