Revenue Cycle Representative/Medical Receptionist

Job Description

Multi-functional role, providing administrative, front desk and billing duties to ensure excellent quality of care to patients.

• Providing excellent customer service to our patients and our teammates
• Understanding demographics
• Insurance verification
• Prior authorization & referral
• Collecting deductibles, co-pays & co-insurance, balancing cash drawer and reconcile end of day
• Answering phone calls with patient inquiries
• Confirming insurance information
• Data entry
• Scheduling appointments
• Faxing and using EMR software
• Maintain patient confidentiality and HIPAA compliance

Qualifications Of The Revenue Cycle Representative/Medical Receptionist

• Associate's degree, OR: 2 years’ experience in a healthcare administration setting preferred
• Strong computer skills; Must be able work with various computer programs effectively and efficiently, including but not limited to, Windows 10, Microsoft Office Excel, Word and Outlook, and Google Chrome/Firefox.
• CPT/ICD 10 coding
• 40 WPM; A typing test will be given
• Influenza vaccination is mandatory
• Proficient in spelling and grammar of English language
• Reliable transportation is a must
• Attention to detail and ability to utilize skills interchangeably to all areas of medical practice
• Knowledge of Medical Terminology/Anatomy preferred
• Ability to interact in a highly professional manner with patients, co-workers, and supervisors

Physical Demands

The following is a non-exhaustive list of the physical demands of this position:

• The employee must be able to sit;
• stand (including prolonged standing);
• use hands to handle and feel;
• reach with hands and arms;
• walk (including prolonged walking);
• climb stairs and stepstools;
• balance;
• push and pull heavy objects such as wheel chairs;
• stoop;
• kneel;
• crouch;
• squat;
• crawl;
• twist;
• pinch;
• write;
• type;
• grip;
• speak;
• hear;
• smell.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• AD&D insurance
• Paid time off
• Employee assistance program
• Employee discount
• Opportunities for advancement
• On-the-job training
• Scrubs will be provided