Revenue Cycle Representative/Medical Receptionist

About the role

We are seeking a Professional, High Energy Revenue Cycle Representative/Medical Receptionist to help us provide excellent customer service and quality of care to our patients. Aspire Dermatology, with twelve offices conveniently located throughout Rhode Island, is a highly professional provider of a full range of dermatology services from skin screenings and cosmetic procedures to Mohs surgery. If you're looking for an opportunity to grow your career and be surrounded by some amazing teammates you have found it with Aspire Dermatology. We offer competitive wages, benefits, and flexibility to our staff in twelve office locations throughout Rhode Island. The role is multi‑functional, providing administrative, front desk and billing duties to ensure excellent quality of care to patients.

Responsibilities

• Providing excellent customer service to patients and teammates
• Understanding demographics
• Insurance verification
• Prior authorization & referral
• Collecting deductibles, co‑pays & co‑insurance, balancing cash drawer and reconciling end of day
• Answering phone calls with patient inquiries
• Confirming insurance information
• Data entry
• Scheduling appointments
• Faxing and using EMR software
• Maintain patient confidentiality and HIPAA compliance
• Must be commutable to all Aspire offices as needed, and participate in a minimum of a four office rotation

Qualifications

• Associate's degree, OR: 2 years’ experience in a healthcare administration setting preferred
• Strong computer skills; must be able to work with various computer programs effectively and efficiently, including but not limited to Windows 10, Microsoft Office Excel, Word and Outlook, and Google Chrome/Firefox
• CPT/ICD‑10 coding
• 40 WPM; a typing test will be given
• Influenza vaccination is mandatory
• Proficient in spelling and grammar of English language
• Reliable transportation is a must
• Attention to detail and ability to utilize skills interchangeably to all areas of medical practice
• Knowledge of Medical Terminology/Anatomy preferred
• Ability to interact in a highly professional manner with patients, co‑workers, and supervisors
• Physical demands: must be able to sit; stand (including prolonged standing); use hands to handle and feel; reach with hands and arms; walk (including prolonged walking); climb stairs and stepstools; balance; push and pull heavy objects such as wheel chairs; stoop; kneel; crouch; squat; crawl; twist; pinch; write; type; grip; speak; hear; and smell. Must also be able to lift and move objects weighing up to 50 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations will be provided for qualified employees with disabilities, barring undue hardship.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• AD&D insurance
• Paid time off
• Employee assistance program
• Employee discount
• Opportunities for advancement
• On‑the‑job training
• Scrubs will be provided

Pay

$20.00 – $23.00 per hour, based on education, certifications, and experience.

Schedule

Full‑time, 40 hours per week, Monday–Friday 8:00 am–5:00 pm (flexible as needed).