Revenue Cycle Customer Success

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing. Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard—maybe ~100x harder than credit card payment processing—and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

About the role

We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

Responsibilities

• Interact closely with our current and prospective customers, developing intuition around their biggest pain points and thinking of creative ways to address them.
• Own significant business outcomes and be responsible for driving key metrics for the company.
• Play a critical role in shaping our company culture and help make this the best place we’ve ever worked.

Requirements

• You take pride in your craft and enjoy maintaining a high quality bar, but also believe that “done is better than perfect” and have good intuition around which corners are okay to cut and which aren’t.
• You enjoy identifying problems and designing product features to address them, and aren’t shy about rolling up your sleeves and getting the work done in the meantime.
• You have experience in revenue cycle management.
• You have a track record of scaling processes and operations.
• You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing.

Qualifications

• Experience in revenue cycle management.
• A track record of scaling processes and operations.
• Clear and concise communication skills.

Skills

• Understanding of healthcare billing and revenue cycle management.
• Experience in scaling processes and operations.
• Strong communication and problem-solving skills.

Benefits

This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Pay

The estimated starting annual salary range for this position is $95,000 - $145,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package.

Schedule

Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Equal Opportunity Employer

We are an equal opportunity employer. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.