Revenue and Receivables Specialist II

Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville—you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

About the Role

Processes basic and semi-complex accounting, including tracing integrated programs and online financial processes to the financial database, tax and fee programs, records maintenance, and oversight of cash, petty cash, and receivable accounts. Performs basic and semi-complex calculating, posting, and verifying duties to obtain primary financial data for maintaining accounting records. Masters all applicable software, organizational processes, and procedures. May progress to the Revenue and Receivables Specialist, Senior level through on-the-job training.

Positions report to a designated supervisor or coordinator and work under general supervision. Work is distinguished by recurring accounting duties, limited supervisory responsibilities, and support of multiple functions.

Responsibilities

• Verifies, inputs, and retrieves basic and semi-complex financial data transactions in various computer systems, ensuring data integrity from subsidiary to main systems.
• Classifies, records, and summarizes numerical and financial data using ledgers, journals, and/or computers to compile and maintain financial records.
• Calculates, prepares, and issues bills, invoices, account statements, and other financial statements according to established procedures.
• Complies with organizational, federal, and state policies, procedures, and regulations related to accounting, taxes, and fees levied by the City.
• Performs financial calculations such as amounts due, interest charges, balances, and discounts.
• Prepares bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
• Reviews and approves or rejects general ledger entries, customer invoices, and new customers submitted by other departments in the ERP for departmental revenue reporting.
• Creates customer invoices related to the Department of Financial Services.
• Receipts payments, applies them to appropriate customer accounts, and processes payments with the cashier.
• Analyzes and resolves complex billing issues.
• Establishes and maintains customer and department financial records.
• Works with customers to calculate late fees and penalties and makes adjustments to correct billing errors.
• Handles adversarial situations with customers when necessary.
• Interacts with other departments, landlords, businesses, government organizations, and fraternities/sororities regarding programs impacting students and landlords.
• Monitors and processes delinquent accounts, ensuring compliance with statutory and ordinance requirements.
• Reviews and maintains taxpayer accounts to ensure correct and timely billing of the local business tax.
• Reviews and approves vehicle immobilization or impoundment and releases vehicle registration holds placed on behalf of the City.
• Reviews and approves or rejects neighborhood parking permit applications.
• Attends work on a continuous and regular basis.
• May assist supervisors, managers, or auditors in analyzing and researching financial data and preparing semi-complex fiscal reports.
• Performs other related duties as assigned.

Requirements

• Graduation from high school or possession of an acceptable equivalency diploma.
• Three years of experience in para-professional accounting, bookkeeping, or other revenue-related accounting work.
• An Associate of Arts degree with at least 12 semester hours of accounting can substitute for two years of experience.
• Typing at a speed acceptable to department needs may be required.

Skills

• Working knowledge of current state laws related to fee and tax collections and associated mandatory requirements.
• Knowledge of and ability to process account billing.
• Knowledge of financial operations, bookkeeping principles, and standard office terminology, procedures, routines, and equipment.
• Knowledge of and ability to apply accounting principles and procedures to accounting functions.
• Knowledge of and ability to enforce local ordinances, policies, and procedures.
• Knowledge of rules and regulations for keeping accounting records.
• Knowledge of business English and arithmetic.
• Ability to learn and apply complex principles of accounting rules and regulations.
• Ability to skillfully operate computers and relevant software and other business machines.
• Ability to analyze semi-complex utility accounting, billing system, and payroll problems.
• Ability to make mathematical calculations with reasonable speed and accuracy.

Physical and Environmental Requirements

• Prolonged periods of sitting.
• Occasional lifting, pushing, and/or pulling (less than 20 pounds).
• May be required to work and attend meetings outside regular business hours.

Pay

Salary range: $19.13 – $29.85 per hour.

Benefits

• Health insurance
• Life insurance
• Paid leave
• 11 paid holidays per year
• Pension plan
• Deferred compensation plan
• On-site fitness centers
• Tuition reimbursement
• On-site medical staff
• Wellness program

Note: Benefits are available for regular employees only; temporary employees are not eligible.