Accounts Receivable Specialist II

Responsibilities

• Support and execute accounts receivable activities across the Order-to-Cash lifecycle.
• Execute AR processes across the Order-to-Cash cycle, ensuring accuracy, timeliness, and compliance with established policies.
• Manage a portfolio of accounts, including higher complexity customers or transactions.
• Investigate and resolve discrepancies, payment issues, and customer inquiries independently.
• Collaborate with internal and external stakeholders to resolve issues and ensure efficient cash flow.
• Analyze aging, payment trends, and account activity to identify risks and recommend actions.
• Apply judgment to resolve non-routine issues and escalate where appropriate.
• Identify root causes of recurring issues and support corrective actions.
• Maintain accuracy and integrity of customer accounts and master data.
• Ensure adherence to internal controls, policies, and audit requirements.
• Identify opportunities to improve processes, efficiency, and data quality.
• Support reporting, forecasting, and operational metrics as needed.
• Provide guidance and support to less experienced team members.

Requirements

• Required: High School diploma or GED equivalent.
• Preferred: Bachelor’s degree in accounting or finance or equivalent experience.
• Preferred: Experience with government contracts and related billing or compliance requirements.
• 3–5 years of progressive experience in accounts receivable, collections, or credit.
• Strong understanding of AR lifecycle and Order-to-Cash processes.
• Experience in multi-entity or multi-business unit environments preferred.
• Proficiency with ERP systems and reporting tools.
• Strong analytical and problem-solving skills with the ability to resolve complex issues.
• Able to manage competing priorities and a portfolio of accounts effectively.
• Effective communication and stakeholder management skills across multiple functions.
• Intermediate to advanced Excel skills.
• Demonstrated initiative and participation in process improvement efforts.

Qualifications

Very good and affordable medical, dental, and vision benefits
401(k) with 6% company match after 6 months
Competitive vacation and sick time off plan
Collaborative and performance-driven culture