REVELxp - General Manager, University of Houston

About the role

REVELxp is a premier sports hospitality company that works with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences. We are growing at a rapid pace and are looking for goal-oriented, purpose-driven, high-energy individuals to join our team. The General Manager is responsible for leading and managing daily event operations for all tailgating events and event rental operations.

Responsibilities

• Full oversight of all revenue-related activities, including goal setting, forecasting, and the development and execution of sales strategies
• Active participant in revenue generation, including outbound sales, inbound sales, in-person meetings, and community development initiatives
• Responsible for owning and growing relationships with university partners across multiple departments
• Craft, implement, and oversee guest communication plans for all tailgate and event rental clients
• Develop a team culture focused on poise, accountability, detail-oriented, and high attention to hospitality
• Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership
• Own Accounts Payable and Receivable for all properties/operations under your purview, including tracking and reporting
• Full ownership of pricing and discounts as approved by Vice President
• Responsible for managing and developing all team members reporting into you
• Provide consistent feedback to staff in relation to key performance metrics and company expectations
• Oversee recruiting, development of all team members, and assisting with corporate training when needed
• Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies
• Strategic planning and trend forecasting
• Budget oversight
• Ensuring compliance with company-wide initiatives and processes/improvements
• Manage and improve current systems, including quality control, maintenance, inventory, and process management
• Event layout, design assistance, and oversight of events operations
• Manage relationships with key vendors, including rental, food and beverage partners
• Oversee all aspects related to facility management, including warehouse organization and cleanliness, office organization and cleanliness, general facility maintenance, and facility services
• Oversee and work with Operations personnel on all aspects of fleet management, including cleanliness, maintenance, safety training, and security policy compliance
• Oversee and work with Operations personnel on all inventory maintenance, asset counts, and repair schedules
• Budget oversight for all expense line items, including but not limited to hourly labor, game day expenses, and overall office expenditures
• Serve as a visible representative of REVELXP by managing community relations with customers, university administration, and athletic department
• Manage all partner relationships with existing partners and key event rental clients
• Attend community functions with executive management

Requirements

• Bachelor’s degree in business administration or similar from an accredited four-year college
• Strong interpersonal and communication skills
• Proven problem-solving abilities
• Ability to manage others
• Ability to coach and deliver constructive feedback with diplomacy
• Proficient in computer skills and basic math skills
• A passion and ability to lead and serve others
• Effective problem-solving abilities with the ability to work independently and as a team
• Strong organization, follow-up, with a high attention to detail

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 50 pounds (e.g. event materials)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail
• Ability to travel to event sites, including international, as needed

Work Environment

The work environment is a combination of office and on-site event environments, with fast-paced conditions during live events, frequent interaction with clients, vendors, and large groups, and the ability to work weekends and evenings.

Benefits

• Healthcare with HSA and FSA
• Retirement plan with 401(k) match
• Paid Time Off, Sick Leave, Holidays, Floating holidays, and other paid leave