Reunderwriting Manager

Role Overview

The Reunderwriting Manager leads a centralized reunderwriting function responsible for evaluating and managing in-force policy risk across auto, home, and farm lines of business. This role establishes a unified approach to risk review, inspection, and loss control activities. The manager will build and lead a team of reunderwriters, field reunderwriters, and inspection specialists, ensuring consistent application of underwriting standards, proactive identification of risk issues, and effective mitigation strategies.

Responsibilities

• Demonstrates the Company’s mission, while successfully performing its core values related to integrity, service, excellence, stability, strength, respect, and teamwork.
• Regular and timely attendance in the office is an essential function of the position.
• Leadership & Team Management:
• Lead, develop, and manage a centralized reunderwriting team, including desk and field roles.
• Establish clear workflows, performance expectations, and KPIs to ensure quality and productivity.
• Cook and mentor staff while managing hiring, performance, and capacity planning.
• Reunderwriting Strategy & Execution:
• Develop and implement a unified reunderwriting strategy across all personal lines.
• Oversee in-force policy reviews to identify risk issues, exposure concentrations, and profitability concerns.
• Lead targeted reunderwriting initiatives and ensure consistent application of guidelines and procedures.
• Field Reunderwriting & Risk Assessment:
• Establish and oversee field reunderwriting and inspection capabilities.
• Integrate inspection findings and loss control insights into underwriting decisions.
• Ensure accurate valuation practices, including Insurance-To-Value (ITV), for dwellings, buildings, and equipment.
• Quality Assurance & Governance:
• Implement audit and quality review processes across reunderwriting activities.
• Conduct file audits, field reviews, and agency evaluations to ensure adherence to standards.
• Oversee data integrity, support system, and data cleanup initiatives.
• Collaboration & Business Impact:
• Partner with Claims, Product, Analytics, and Agency teams to identify trends and improve risk quality.
• Provide insights to support underwriting guidelines, pricing, and product decisions.
• Support agency relationships through audit feedback and risk improvement initiatives.
• Operational Effectiveness:
• Drive process improvements, standardization, and scalability across a previously decentralized model.
• Monitor performance metrics and reporting to improve efficiency and outcomes.
• Lead change management efforts associated with the centralized reunderwriting function.
• Administrative Responsibilities:
• Conduct performance reviews, manage scheduling and team communications, and address escalations.
• Perform additional duties as needed to support departmental and organizational goals.

Skills and Qualifications

• Bachelor’s degree required; equivalent experience considered.
• 7+ years of underwriting, reunderwriting, or related insurance experience in personal lines.
• Proven leadership experience with the ability to build, develop, and manage high-performing teams.
• Strong underwriting and risk assessment expertise, including analysis of loss trends and portfolio performance.
• Experience with or knowledge of property inspections, field underwriting, loss control, and ITV concepts preferred.
• Experience leading process improvement, transformation, or centralization initiatives strongly preferred.
• Proficiency with Guidewire or similar policy administration systems.
• Professional designations (e.g., CPCU, ARM, AIC) or progress toward completion a plus.
• Strong communication, collaboration, and influencing skills across cross-functional stakeholders.
• Demonstrated ability to manage multiple priorities, drive change, and translate data into actionable insights.