Returns Coordinator-Bath + Kitchen

About the role

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone.

Responsibilities

As an Operations Support Coordinator, you will play a role in helping keep long-term, positive relationships with our customers. Utilizing your impressive customer service skills, you will follow up with customers after sales to ensure satisfaction, resolve any complaints, and provide clear communication about their open orders. In addition, you will maintain close working partnerships with vendors to verify the adherence of product shipments and delivery dates.

Requirements

What You’ll Bring: A professional and accommodating attitude; Excellent customer service with strong organizational, interpersonal, and communication skills.

YOUR BACKGROUND: High school diploma or equivalent; 1+ years of experience in a related wholesale distribution business preferred.

• Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
• Physical Capacities – Lift up to 50 pounds frequently throughout the day, sitting and standing for extended periods; Kneeling, squatting, climbing, and walking.
• Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
• Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
• Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
• Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Voluntary Benefits Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream