Kitchen and Bath Coordinator

Your Work Matters

As a Kitchen and Bath Coordinator, you’ll play a critical role behind the scenes of every successful customer project and product launch. From managing vendor communication and purchase orders to supporting stores and resolving order issues, your work keeps products moving, teams aligned, and customers informed. This role is ideal for someone who thrives on organization, follow-through, and cross-functional collaboration—where attention to detail directly impacts customer satisfaction and business performance.

Your Day Consists Of

• Working closely with stores to ensure they are providing valuable feedback and direction by supporting calls and requests
• Serving as a point person for assigned Buyer and product groups, supporting their financial goals and objectives
• Ensuring all vendor and product documentation is complete and on file with required departments including Vendor Onboarding, Vendor Buying Agreements, and EDI setup
• Managing relationships with vendors, including international, domestic, and commodity partners, to manage purchase orders, logistics, distribution, and discrepancies
• Engaging management and store teams to ensure all product data remains current and accurate, including new SKU setup, collection, keying, and SKU data integrity
• Performing timely and accurate data entry of purchase orders, proformas, and vendor information on a daily basis
• Researching and reconciling invoice and receiving discrepancies while coordinating with the accounting department on vendor account and payment information
• Maintaining strong organizational and follow-up skills to consistently manage, track, and communicate information related to projects, sales, and program feedback
• Utilizing and managing Floor & Decor applications including the Proprietary Orders Portal, Quick Quote Estimator, and POS system
• Collecting customer payments, finalizing sales, tracking paperwork, and ensuring completed sales are properly closed and delivered
• Providing daily order management support with customers and internal and external partners to address questions, resolve issues, and facilitate the order process in a timely manner

What We’re Looking For

• Average of two (2) years of sales, design, or project management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the role
• Minimum of one (1) year of retail experience preferred
• Account management experience is a plus
• Knowledge of countertop installation, fabrication, or kitchen remodels is a plus
• Excellent customer service, verbal, written, and interpersonal communication skills
• Strong organizational skills with the ability to multi-task in a fast-paced environment
• Ability to identify and resolve problems in a timely manner
• Proficiency in Microsoft Office Suite, Excel, and basic computer systems
• Self-motivated approach with the ability to manage priorities, follow through, and support multiple business partners
• Willingness to work retail hours

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life Balance, Including Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1
• Equal Employment Opportunity