Retirement Program, Emerging Talent Intern (Fall)
Metropolitan Transportation Authority · New York, NY · 3 mo ago
On-siteHuman Resources$19/hrInternship
Responsibilities
- Build and organize external/internal SharePoint sites, including page layout, navigation, content tagging, and basic governance (versioning, permissions, and review cycles).
- Draft the first version of the new member enrollment kit, including welcome materials, checklists, FAQs, and plain-language benefit explanations.
- Develop and launch the “You Are Vested” postcard campaign, coordinating design, approvals, mailing lists, and drop dates.
- Create member-facing content (emails, site copy, quick guides) in clear, accessible language and align it with brand and compliance standards.
- Collect stakeholder feedback (HR, Payroll, Member Services) and incorporate edits into SharePoint content, the enrollment kit, and postcard materials.
- Set up basic analytics/metrics (e.g., SharePoint engagement, email click-through, postcard delivery counts) and report outcomes.
- Document content workflows—how updates are requested, reviewed, and published—to support ongoing maintenance and governance.
- Ensure accessibility and readability (e.g., headings, alt text, contrast, readability levels) across SharePoint and printed materials.
Required Qualifications
- Proficiency in Microsoft Office Suite is a must.
- The candidate should possess organizational, analytical and communication skills.
- The candidate should be able to work well under pressure and prioritize tasks effectively.
- The candidate should have a keen eye for detail and be able to work independently while being an active team player.
Required Education
- Matured in an undergraduate program in good standing with at least 2.5 GPA.
- Major(s) Preferred: Open to any major, or related field.