Retention Marketing Specialist II

Job Duties And Responsibilities

Candidates must be willing to participate in at least one in-person interview. This role drives customer retention and engagement by navigating the complex landscape of multimedia marketing campaigns and strategic partner relationships. The position addresses the challenge of delivering consistent, high-impact messaging across diverse channels like email, web, and transactional account platforms. Successful execution ensures that programming opportunities from major networks are effectively leveraged to meet enterprise-wide growth goals while bridging the gap between technical requirements and creative excellence.

What Success Looks Like (Objectives)

• Drive customer engagement by overseeing the creative direction and execution of multi-channel marketing campaigns across email, web, and transactional account platforms
• Partner with major programming networks, such as FOX, AMC, and Disney, to identify and capitalize on high-value marketing opportunities that align with brand objectives
• Lead cross-functional stakeholders and creative agencies in the iterative development and testing of assets to optimize campaign performance
• Orchestrate the delivery of multiple high-stakes initiatives simultaneously through efficient resource management and proactive supervision
• Cultivate enterprise-wide relationships to align technical and non-technical departments toward shared strategic goals and coordinated communication
• Communicate project scope, deliverables, and timelines effectively to ensure transparency for diverse teams at all levels of the organization
• Assist with planning, creating, and executing video content and on air commercials targeted to existing customers.

Skills, Experience And Requirements

• Core Skills and Competencies (What you’ll bring)
• Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate a sense of urgency
• Strategic vision in developing and executing creative marketing that drives measurable customer action
• Project management capabilities to orchestrate multiple high-stakes initiatives under tight deadlines and pressure
• Exceptional relationship-building expertise to align technical and non-technical departments toward shared enterprise goals
• Strategic vision in developing and executing complex creative marketing frameworks that drive measurable customer action
• AI Literacy to leverage emerging technologies for workflow automation, content optimization, and data-driven creative insights
• Minimum Requirements
• Minimum Education: Bachelor’s Degree in Marketing or a related discipline
• Minimum Experience: 1-3 years of experience in Marketing or Project Management
• Required Technical Skills: Email and Web marketing platforms, Project management software and reporting tools

Pay

Salary Ranges: Compensation: $63,150.00/Year - $90,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.