Retail to Business Account Executive
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
About the role
Responsible for the sale of integrated communication solutions to small-to-medium business customers. Develops relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy.
Responsibilities
- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
- Promotes the sale of bundled products to ensure the optimal solution for the customer.
- Sells with goals of exceeding departmental, financial, and unit targets.
- Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
- Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
- Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
- Prepares sales and activity reports as required.
- Participates in out-of-office meetings with customers on a regular basis, demonstrating excellent verbal and written skills and proficiency in presenting, persuading, and negotiating.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
- Other duties and responsibilities as assigned.
Operating Principles
- Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff – be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
- Win as a team – make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors, and our communities.
Skills
- Customer-Focused
- Workplace Organization
- Persuasion
- Technical Knowledge
- Adaptability
- Critical Thinking & Problem Solving
- Resilience
- Communication
- Professional Integrity
Qualifications
- Bachelor’s Degree preferred, or equivalent combination of coursework and experience, or extensive related professional experience.
- 0-2 years of relevant work experience.
Pay
Base Pay: $45,000.00. Total Target Compensation (Base Pay plus Targeted Commission): $75,000.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Benefits
Comcast provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, helping you care for those who matter most. Benefits include a variety of options, expert guidance, and tools personalized to meet your needs—supporting you physically, financially, and emotionally through life’s milestones and everyday moments.