Retail Team Manager
About the role
Join us as a Retail Team Manager for Swedish Match North America LLC, a leading producer of smokeless tobacco products aiming to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking. This role involves managing and directing a team to sell and service PMI U.S.’s products in retail stores, focusing on distribution, merchandising execution, and identifying growth opportunities.
Responsibilities
- Develop and execute effective business plans at accounts assigned to you.
- Oversee and manage appropriate routing and call coverage of team members to ensure proper execution of distribution and merchandising objectives.
- Analyze business building opportunities and develop executional plans for your geography to accomplish company, region, and district goals and initiatives.
- Manage operational data collection from team to ensure timely reporting of retail and account metrics to Market Sales Manager.
- Provide on-going development feedback and support to team to address opportunities adhering to Performance Management principles and standards.
- Collaborate effectively with Business Development Managers (BDMs) and Key Account Managers (KAMs) to ensure alignment of executional objectives within the market in service of providing appropriate direction to TSMs.
- Strive for operational excellence with efficient & effective use of resources.
- Collaborate and actively engage with Talent Acquisition in the recruitment process for new TSMs in accordance with company recruiting and selection guidelines and policies.
- Develop and ensure alignment of personalized development plans for direct reports based on Sales Competency Model.
- Provide ongoing coaching to support team development in accordance with Performance Management standards and principles and Sales Competency Model.
- Communicate with Impact consistently with team, cross-functional partners, and your customers.
- Create a culture that fosters cooperation, credibility, candor, consistency, acting with integrity, and a commitment to exceptional performance across the team and with cross-functional partners.
Requirements
- Bachelor’s Degree preferred.
- 3-5+ years of retail sales, wholesale grocery, or route sales experience.
- Strong planning, organizational, leadership, coaching, and teamwork skills.
- Strong verbal and written presentation skills.
- Strong analytical skills in service of understanding complex data to develop actionable initiatives to address business opportunities.
- Strong understanding and utilization of resources such as: Microsoft Outlook, PowerPoint, Excel, Word, MSA data, Salesforce (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items), syndicated data, Fluent in English.
- Licenses and/or certifications not specified.
- Legal authorization to work in the U.S.
Qualifications
- Passion for delivering a smoke-free future.
- Commitment to PMI’s purpose and mission.
- Desire for continuous learning and improvement.
- Ability to adapt to changing market conditions and customer needs.
Skills
- Customer relationship management.
- Merchandising and product placement.
- Account management.
- Team leadership and coaching.
- Data analysis and interpretation.
- Communication and presentation skills.
- Operational efficiency and resource management.
Benefits
Competitive annual base salary range: $90,000 to $120,000.
Pay
Annual base salary range: $90,000 to $120,000.
Schedule
Full-time position.
Benefits
Health insurance, retirement plans, paid time off, and other benefits as offered by PMI.
Company Information
Philip Morris International (PMI) is a global leader in the tobacco industry, dedicated to delivering a smoke-free future. PMI has been an independent company from Altria and Philip Morris USA since 2008. PMI acquired Swedish Match in late 2022, creating a global smoke-free champion with brands like IQOS and ZYN. PMI invests significantly in research and development to innovate smoke-free products for adults who would otherwise continue to smoke. For more information, visit www.pmi.com/us.