Retail Supervisor - Nike Finger Lakes

Information About Benefits

Can be found here.

About the role

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

Responsibilities

• Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them.
• Work with your team to focus on customer service and get to the win the right way.
• Support your bold ideas — and encourage you to try them out.
• Impact our customers' experiences daily.
• Bring your just-do-it attitude, and let's be game-changers together.

Requirements

• Must be at least 18 (U.S)
• 1 year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Show up for your teammates by attending store events

Qualifications

• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without accommodations.

Skills

• Enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Pay

Hourly rate for this position ranges from $20.50 to $26.65. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.

Schedule

Hours: Full Time – 34-40 hours per week, including nights and weekends