Retail Supervisor, Little Caesars Arena

What We Offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance, 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

What will you do?

• Supervise retail team members and complete store operational needs
• Open and close retail locations as directed and maintain cleanliness and safety standards
• Assist retail management with the daily operations including training new team members and solving customer service questions and concerns
• Monitor store floor and assist with stocking and checking out guests as needed
• Regularly evaluate, create, and maintain professional visual displays

More About You

• Previous cash handling experience and basic math skills required
• Previous experience working with point of sale system required
• High school diploma or GED required
• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical Requirements

• Ability to lift up to 35 pounds
• Constant standing, lifting, climbing stairs, and repetitive motions
• Bending, reaching, and climbing on ladders

Shift Details

• Events
• Weekends
• Days
• Evenings

Who We Are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.