Retail Supervisor-Cypresswood Court

About the role

Bath & Body Works is seeking a Retail Supervisor to join our team at Cypresswood Court. As a Supervisor, you will work in partnership with the Store Manager to develop top talent, deliver exceptional customer experiences, and positively impact growth.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Act as manager on duty, addressing customer experience, vendor relationships, or maintenance issues as delegated by the store manager.
• Partner with the sales leadership team to support action plans that improve results and ensure operational activities are executed effectively.
• Perform opening and closing routines, including bank deposits, receipt of shipments, and interpretation/dissemination of company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Create exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Lead with curiosity and humility, build high-performing teams, influence and inspire with vision and purpose, observe, engage, and connect with customers, strive for operational excellence, and deliver business results.
• Ensure safety, cleanliness, and engagement by adhering to all safety standards and expectations.
• Maintain Bath & Body Works’ values, policies, and procedures.
• Deliver sales, customer experience, and operational results in a fast-paced environment.

Requirements

• Prior experience in a supervisory role, preferably in a retail setting.
• Experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, open to feedback, and quick to adapt.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.

Qualifications

• High school diploma, GED certificate, or relevant work experience.

Skills

• Customer service skills.
• Leadership abilities.
• Product knowledge.
• Teamwork and collaboration.

Benefits

• Career Development
• Medical, Dental, and Vision Benefits
• 401(k) Plan
• PTO
• 40% Discount
• Parental Leave
• Fun Stores

Pay

$17.00 per hour

Schedule

Variety of shifts including evenings, weekends, and holidays.