Retail Supervisor - Community

Plans, coordinates, directs, and controls all activities related to the food production system and retail programs under the direction of the director. Assumes authority and responsibilities during the Food Service Director’s absence.

Responsibilities

• Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers; is responsive to customer needs.
• Assists in the preparation of the budget and development of short-term and long-term financial and operational plans for the unit that support the overall objectives of the company and client.
• Plans, directs, coordinates, and controls resources of the Food Service Department to provide food service for customers, employees, and patients.
• Oversees and controls the food production area, directing food production personnel in cost control measures.
• Monitors the performance of the unit through verification and analysis of customer satisfaction systems and financial reports; recommends or initiates corrective action.
• Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints; recommends or initiates corrective action.
• Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to the age of the patient/resident population.
• Recommends and maintains a retail services program.
• Assists with recommendations and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration, and compliance with established labor regulations and personnel policies.
• Supervises all food production-related employees; coordinates employee schedules, ensuring proper coverage of production areas and sanitation functions.
• Confers with food production and other personnel to plan menus and related activities such as dining room, bar, and banquet operations; estimates food and beverage costs and requisitions or purchases supplies.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Maintains established systems and training programs to provide a safe working environment; complies with all OSHA regulations and other local, state, and federal government regulations.

Requirements

• Ability to communicate (both verbal and written) effectively with clients, customers, and support staff.
• Ability to write letters, summaries, and reports using prescribed format and conform to all rules of punctuation, grammar, diction, and style.
• Ability to work with mathematical concepts such as probability and statistics.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Requires management and leadership skills and the ability to work with confidential employee, client, and ARAMARK information.

Pay

The hourly rate for this position is $29.81.

Benefits

• Comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to legal requirements, employee eligibility status, and where the employee lives and/or works.

About the Company

Aramark serves millions of guests daily through food and facilities in 15 countries. Rooted in service and united by purpose, the company strives to do great things for employees, partners, communities, and the planet. Aramark believes in equal employment opportunity and does not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics.