Retail Supervisor

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

About the role

As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values.

Responsibilities

• Oversee the day-to-day work of associate-level staff.
• Provide direction, guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Requirements

• 2-5 years of experience in position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Qualifications

• No specific education required (High School Diploma or GED preferred).

Benefits

• Quarterly Bonus Program to award store performance.
• Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans.
• 401(k) participation with company matching.
• Paid Time Off, Floating Holidays.
• Quarterly reimbursement program to support your health and fitness.
• Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
• Paid Culture and Community and Volunteer Hours to support your passion.
• Tuition Assistance Program and learning/development courses.
• Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• Free and confidential 24/7/365 counseling services (EAP+).
• Extensive wellness benefits.
• Generous time off program.

Pay

Pay Range: $17.60 - $25.34
Expected Pay Range for Hire: $17.60 - $22.76
Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.