Retail Store Team Leader (Full-Time) - West County, MO
About the role
Join the LEGO® Brand Retail team as a full-time Team Leader and be a role model as you provide a brand experience for our customers. This full-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.
Responsibilities
- Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
- Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
- Complete orders for store and office supplies in line with guidelines and operating budgets
- Ensures money handling procedures are followed by all Sales Associates
- Ensures a well organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
- Aids the ASM and SM in achieving a high standard of merchandise presentation following store guidelines
Requirements
Experience the pride, commitment and shared sense of responsibility. Maximize profitable sales by the regular review of sales and margin information. Assist to ensure that appropriate and effective space management techniques are utilized. Ensure that the store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales. Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further. Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines. Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision and Values. Deliver inspirational retail experiences built on LEGO Brand values.
Qualifications
Leadership and/or management experience in a retail store environment. Delivery of Employee training. Cash handling and inventory/sales auditing. Point of sale automated systems. Merchandise maintenance and visual merchandising. Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.
Skills
Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Ability to manage multiple tasks and prioritize effectively. Knowledge of retail operations and visual merchandising principles. Familiarity with POS systems and inventory management. Strong organizational and time management skills.
Benefits
The LEGO® Group offers a comprehensive remuneration package, including family care leave, insurances, wellness programs, a colleague discount, and a bonus scheme. The company also supports its employees in being there for the moments that matter in life and celebrates families of all kinds. Being part of the LEGO Group also means taking part in their annual Play Day, contributing to building a sustainable future, and continuing their mission to "inspire and develop the builders of tomorrow."
Pay
The hourly wage for the position has a range of $20.11 to $21.51 based on anticipated responsibilities, market benchmarks, and organizational constraints. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.
Schedule
You'll find this at the top of this advert and when you join the team, we'll confirm this with you. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.