Retail Store Team Leader (Full-Time) Mall of America

About the role

Join the LEGO® Brand Retail team as a full-time Team Leader in Mall of America in Bloomington, Minnesota. Be a role model as you provide a brand experience for our customers and inspire the builders of tomorrow. This role involves supervising Sales Associates, maintaining store standards, and enhancing profitable sales through effective team leadership and visual merchandising.

Responsibilities

• Assist the Assistant Store Manager (ASM) and Store Manager (SM) in maintaining holiday, attendance, and team scheduling.
• Supervise Sales Associates during shifts, addressing potential issues in line with LEGO policies and procedures.
• Complete orders for store and office supplies within guidelines and operating budgets.
• Ensure money handling procedures are followed by all Sales Associates.
• Maintain a well-organized stockroom, ensuring all products are merchandised on the shop floor and loss prevention targets are achieved.
• Assist the ASM and SM in achieving high standards of merchandise presentation following store guidelines.
• Provide training to enhance the team's ability to exceed customer service, product knowledge, and sales standards.
• Review sales and margin information regularly to enhance profitable sales.
• Ensure effective space management techniques are used.
• Maintain the store graphics system (including pricing) with a focus on customer service and maximizing sales.
• Ensure all fixtures are replenished at all times.
• Evaluate and communicate competitor visual merchandising techniques to identify business development opportunities.
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines.
• Empower and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values.
• Deliver inspirational retail experiences built on LEGO® Brand values.

Requirements

• Leadership and/or management experience in a retail store environment.
• Experience in delivering employee training.
• Experience with cash handling and inventory/sales auditing.
• Familiarity with point of sale automated systems.
• Experience in merchandise maintenance and visual merchandising.

Physical specifications

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, depth perception, and the ability to adjust focus.
• Involves lifting at least 30 lbs.
• Full availability to work 40 hours per week.

Pay

The hourly wage for this position ranges from $22.10 to $25.30, based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group considers prior experience, skills, expertise, location, and internal equity when determining compensation.

Benefits

• Family Care Leave – Enhanced paid leave options for important life events.
• Insurances – Life and disability insurance coverage.
• Wellbeing – Resources and benefits to nurture physical and mental wellbeing, including opportunities to build community and inspire creativity.
• Colleague Discount – Generous discount on LEGO products from day one.
• Bonus – Eligibility for bonus rewards when team goals are achieved.
• Hybrid Workplace – Average of 3 days per week in the office (for eligible roles).