Retail Store Team Leader (Full-Time) - Bloomington, MN (Mall of America)

Are you ready to join one of the most trusted brands in the world? As a Team Leader for LEGO® Brand Retail, you will be a role model providing an exceptional brand experience for our customers. Experience the pride, commitment, and shared sense of responsibility that comes with being part of the LEGO® Group, a family-owned, international business where collaboration shapes everything we do.

Responsibilities

• Provide training to enhance the team's ability to exceed high standards of customer service, product knowledge, and sales.
• Maximize profitable sales by regularly reviewing sales and margin information.
• Assist in ensuring effective space management techniques are utilized.
• Maintain the store graphics system (including pricing) with a focus on customer service and maximizing profitable sales.
• Ensure all fixtures are always replenished.
• Evaluate and communicate competitor visual merchandising techniques, identifying opportunities to develop the business further.
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines.
• Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values.
• Deliver inspirational retail experiences built on LEGO Brand values.

Requirements

• Leadership and/or management experience in a retail store environment.
• Experience in delivering employee training.
• Proficiency in cash handling and inventory/sales auditing.
• Familiarity with point of sale automated systems.
• Experience in merchandise maintenance and visual merchandising.
• Physical ability to constantly move, talk, hear, reach, grab, and stand for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities including close vision, depth perception, and the ability to adjust focus.
• Ability to lift at least 30 lbs.
• Full availability to work 40 hours per week.

Pay

The hourly wage for this position ranges from $21.45 to $22.85 based on anticipated responsibilities, market benchmarks, and organizational constraints.

Benefits

• Family Care Leave – Enhanced paid leave options for important life moments.
• Insurances – Life and disability insurance coverage for all colleagues.
• Wellbeing – Access to the Headspace App and various wellbeing initiatives and programs.
• Colleague Discount – Generous discount on LEGO products from day one.
• Bonus – Eligibility for bonus rewards when team goals are achieved.