Retail Store Operations Specialist

About the role

We are seeking a Retail Operations Specialist to join our team at the Short Hills boutique. The anticipated opening is July 2026.

Responsibilities

• Receives and processes incoming shipments.
• Notifies the inventory operations team of any discrepancies between product received in shipments and product listed on packing slip.
• Performs bi-monthly cycle counts; investigates discrepancies and actioning adjustments to ensure inventory accuracy.
• Completes style number and price changes on carry-over products, as directed by the inventory operations team.
• Transfers product from the store when directed.
• Pricing any product received in the store without price tags.
• Stock room organization and cleanliness to optimize efficiency and backstock levels.
• Checks inventory periodically to notify management when replenishment of stock is needed.
• Keeps track of packaging supplies, shipping supplies and place orders when supplies are low.
• Ensures compliance to strive for 100% FFI rate. Communicating any missed FFI’s to the corporate office to correct inventory.
• Partners with Store Manager to hold the team accountable for this process on days when not in store.
• Researches and receives Mass ASN, keeping PO paperwork organized and up to date.
• Pulls and researches negative on hand report in tandem with article activity report to find errors and get ahead of inventory issues as directed by management no less than twice a week.
• Manages outgoing packages, helping to send client purchases as needed.

Competencies

• A self-motivated, self-starter with ability to generate desired outcomes with little supervision.
• Excellent attention to detail.
• A positive attitude, great enthusiasm, and unmatched work flexibility.
• Exceptional organizational and analytical skills.
• Ability to communicate effectively, both written and verbal with customers, peers, and managers.

Desired Education And Experience

• Must have 1-2 years of retail experience; luxury brand preferred.