Retail Operations Specialist

About the role

The Retail Operations Specialist supports day-to-day retail operations across a growing fleet of stores. This role ensures operational requests are handled efficiently while improving processes to reduce manual work and support scalable growth. This role will partner closely with store teams and cross-functional stakeholders to maintain consistent, repeatable operational processes that enable expansion without adding complexity.

What You'll Do

• Support daily retail operations, including monitoring and resolving service tickets, maintenance requests, and supply needs
• Serve as primary point of contact for store operational questions, troubleshooting, and escalations
• Build, document, and maintain standardized operating procedures (SOPs) across all stores
• Identify process gaps, manual workarounds, and inefficiencies; recommend and implement improvements
• Support new store openings by ensuring operational tools, processes, and systems are consistently deployed
• Partner with corporate and field teams to ensure operational solutions are practical and scalable
• Support implementation and optimization of retail systems
• Identify opportunities for automation, simplification, and standardization
• Gather feedback from store teams to continuously improve operational workflows

What You Bring

• Greater than 2 years of experience in retail operations, consumer goods, or multi-unit store environments
• Demonstrated experience supporting or scaling operations across multiple locations
• Proven ability to design and implement standardized processes
• Experience in a high-growth or expansion-stage retail or consumer goods company is a plus
• Familiarity with POS, ERP, and inventory management systems
• Experience supporting new store openings or operational transformations is a plus
• Project management experience (formal or informal) is a plus

Benefits & Perks

Click here to learn about the benefits and perks we offer at YETI. YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.

Equal Opportunity Employer

All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. YETI Applicant Privacy Notice

Accommodations

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.