Retail Store Manager

Responsibilities

• Recruit, interview, select and retain top talent.
• Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
• Create opportunities to develop team's product knowledge to be the expert.
• Develop team selling skills in order to meet or exceed sales goals.
• Manage and supervise a team of retail employees, including scheduling and performance management.
• Promote company policies and procedures and ensure all employees comply.
• Guides team to identify, recommend and implement changes to improve productivity.
• Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards.
• Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities.
• Maintains a clean, safe environment by complying with all health and sanitation procedures.
• Ensures the store is properly stocked with inventory and manages inventory levels and product ordering.
• Obtains product knowledge about all products as well as awareness of current product launches and promotions.
• Creates relationships with customers in order to suggest products.
• Met or exceed store sales and operational goals.
• Manages all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits.
• Assists customers with sales transactions and provides excellent customer service.
• Develops plans and follows up to maximize sales and drive consistent performance results.
• Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively.
• Stays informed on corporate communication, directives, initiatives, policies, and procedures.
• Implements store programs to increase efficiencies in sales, service, operations, and branding.
• Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
• Monitor and analyze sales and financial data to make strategic business decisions.
• Develops and executes marketing and promotional strategies to increase store traffic and sales.
• Stays up to date with industry trends and competition and makes recommendations to District Management on ways to improve the business.
• Opens and closes the store which includes locking doors and arming the store.
• Works over 40 hours a week and available to work nights, weekends, and holidays.
• May require additional tasks, duties or projects as assigned.

Qualifications

• At least 21 years or older
• Completion of high school degree
• At least 1-2 years of previous manager experience
• Flexible to work weekends and holidays if needed
• Flexible to work 12 hour shifts at times
• Standing for long periods of time
• Ability to lift up to 50 pounds

Benefits

• Health, dental, vision, life insurance, effective after 60 days of employment.
• Merchandise discounts.
• Development and growth opportunities.
• Monthly Bonus.
• Merit Increase bi-annually.
• Recognition program.