Retail Store Manager
University of Pittsburgh · Pittsburgh, PA · 1 wk ago
Business DevelopmentFull-time
About the role
The Pitt Shop on Forbes is a licensed retailer for the Pitt Panthers and the University of Pittsburgh, serving as the one-stop shop for all game day gear.
Responsibilities
- Supervises staff, including hiring, distributing, and reviewing work, performing performance reviews, documenting disciplinary actions and other human resource administration, managing work schedules, and approving timecards.
- Provides professional development opportunities.
- Oversees retail financial analysis and inventory management and control.
- Maintains retail operations budget and ensures budgetary guidelines.
- Creates scheduling, training, loss prevention plans, promotions, and events.
- Works effectively across University departments to implement marketing and communications strategies, including social media and advertising.
- Implements sales and customer satisfaction goals.
- Develops policies and procedures for best practices in retail customer service, inventory, and fiscal management.
- Assists with strategic planning and benchmarking, researching industry trends and best practices.
- Captures and executes sales floor merchandising in accordance with standards and guidelines.
- Safeguards cleanliness and organization of store and inventory.
- Purchases operational supplies and is responsible for the operational budget.
- Negotiates vendor supply purchases.
- Captures and executes store events, including, but not limited to, graduation fairs, holiday events, rush times, and seasonal athletic events, and ensures proper staffing for store events.
- Utilizes online programs to manage web stores and fulfill orders.
- Works across University departments for website updates.
- Well-versed in Microsoft Suite. Has strong computer skills with the ability to create Excel spreadsheets, PowerPoint presentations, Word documents, and use Microsoft Teams.
Requirements
The University of Pittsburgh is an equal opportunity employer / disability / veteran. The job duties outlined in this job description include common job responsibilities for this title and level of jobs and are not intended to cover every duty. The University reserves the right to assign other duties to employees that are not listed in this job description.
Qualifications
- Minimum Education Level Required: Bachelor's Degree
- Minimum Years of Experience Required: 3 years
- Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/or experience requirement.
Work Schedule
Sunday - Saturday, flexible schedule, must be available to work some holidays, evenings and weekends.
Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range
To Be Determined Based On Qualifications
Relocation Offered
No
Visa Sponsorship Provided
No