Retail Store Manager

About the role

Join the LEGO® Brand Retail team as a Store Manager at Colony Park in Jackson, MS. Ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. Lead your team to continued success by recruiting and developing a highly productive and collaborative team.

Responsibilities

• Empower the team around you to drive sales while providing a signature experience for every guest.
• Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance.
• Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, supervising business processes, maintaining impeccable merchandising and cleanliness standards and enhancing efficiency and profit by maintaining sound operational practices.
• Be a role model for guest experience by ensuring the execution of our service model, striving to complete all monthly mystery shops, enhancing repeat business by creating NPS promoters, inspiring and coaching sales associates to consistently deliver exceptional branded experiences.
• Lead your team to continued success by recruiting and developing a highly productive and collaborative team, communicate through active coaching and performance management, inspire your team to deliver signature experiences, and ensure continuous learning by providing continuous product knowledge and service training.
• Develop your team by ensuring they can articulate what a LEGO brand experience looks like, unlock their potential using the LEGO Core Competencies, and build your team bench for future growth by identifying and developing top candidates for promotion.
• Demonstrate collaboration by working effectively with your peers, partners and others to drive big-picture business performance and create a positive, cooperative working environment.
• Deliver inspirational retail experiences built on LEGO Brand values.

Requirements

• Proven management experience in a retail environment.
• Experience with the following Point of Sale systems.
• Loss prevention and cash management.
• Scheduling and payroll management.
• Performance management and conflict resolution skills.
• Space management and visual merchandising expertise.
• Effective organizational, verbal and written communication skills.
• Demonstrated computer proficiency.
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

Qualifications

• Proven management experience in a retail environment.
• Experience with the following Point of Sale systems.
• Loss prevention and cash management.
• Scheduling and payroll management.
• Performance management and conflict resolution skills.
• Space management and visual merchandising expertise.
• Effective organizational, verbal and written communication skills.
• Demonstrated computer proficiency.
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

Skills

• Proven management experience in a retail environment.
• Experience with the following Point of Sale systems.
• Loss prevention and cash management.
• Scheduling and payroll management.
• Performance management and conflict resolution skills.
• Space management and visual merchandising expertise.
• Effective organizational, verbal and written communication skills.
• Demonstrated computer proficiency.
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

Benefits

• Family Care Leave.
• Insurances.
• Wellbeing.
• Colleague Discount.
• Bonus.
• Your workplace.

Pay

The salary for this position has a range of $66,683.00 - $100,025.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

Schedule

An average of 3 days per week in the office under our hybrid work policy.