Retail Store Manager

About the role

Duluth Trading Company is seeking a Retail Store Manager to join our team. As a WOW! Go for WOW! retailer, we prioritize exceptional customer service and strive to exceed expectations.

Responsibilities

• Sales and Goals Achievement: Drive sales and profitability by meeting or exceeding budgeted financial goals. Manage employee expectations and execute sales productivity initiatives.
• Customer Service: Demonstrate high standards of customer service, set the tone for the team, and ensure accurate customer profile information is recorded.
• Human Resources/Leadership Skills: Recruit, hire, train, motivate, and lead employees. Ensure timely filling of positions and adherence to company policies.
• Store and Employee Operations: Control inventory and expenses, handle merchandise receipts and transfers, and manage visual merchandising. Ensure compliance with cash handling and reporting functions.
• Store Security: Maintain store security, respond to alarms, and ensure the safety of employees and customers.

Requirements

• High school diploma or equivalent.
• Associate’s or Bachelor’s degree in Business Administration or Merchandising preferred.
• Five years retail experience, with at least three years in retail management.
• Highly organized and adaptable in a dynamic environment.
• Able to build and lead teams effectively.
• Strong problem-solving and decision-making skills.
• Exemplifies integrity and trust.
• Excellent communication and listening skills.
• Able to work flexible shifts, including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Five years retail experience, with at least three years in retail management.
• Associates or Bachelor’s degree in Business Administration or Merchandising preferred.
• Highly organized and adaptable in a dynamic environment.
• Able to build and lead teams effectively.
• Strong problem-solving and decision-making skills.
• Exemplifies integrity and trust.
• Excellent communication and listening skills.
• Able to work flexible shifts, including evenings and weekends.

Skills

• Customer service excellence.
• Team leadership and motivation.
• Problem-solving and decision-making skills.
• Adaptability and organizational skills.
• Effective communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Benefits and Perks

• Multiple medical plan options.
• Dental and vision plans.
• Flexible spending accounts.
• Health savings account with company contributions.
• Life insurance and AD&D coverage.
• Short-term disability coverage.
• Long-term disability coverage.
• Supplemental life insurance.
• 401(k) employer match.
• Parental leave.
• Paid holidays.
• Paid time off.
• Employee discount.

Pay

Annual base salary range: $70,313 to $84,375/year. Eligible for company bonus program.

Schedule

Flexible shift schedule, including evenings and weekends.

Environmental Factors

• Standing or walking for up to eight hours a day.
• Frequent reaching, bending, and twisting.
• Frequent use of repetitive hand and arm motions.
• Frequent lifting up to twenty pounds, occasionally up to forty pounds.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50 to 80 degrees, especially in stock room areas.
• Use of common tools such as a hammer, screwdriver, and wrench for floor sets.
• Use of a computer up to 60% of the day.

Company Information

Duluth Trading Company is an Equal Opportunity Employer. We offer a comprehensive benefits package, including health, dental, vision, and retirement plans. We also provide paid time off, parental leave, and an employee discount. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.