Retail Store Associate - Merrell

Success Profile

What makes a successful Retail Store Associate - Merrell? Check out the traits we’re looking for and see if you have the right skill level.

• Organized
• Goal-oriented in the business
• Analytical
• Quick-thinking
• Motivational
• Team player

Career Path

• Store Associate
• Keyholder
• Assistant Store Manager
• Store Manager
• Area Manager
• District Manager

Rewards

• Health Care

  • Full time employees are eligible for medical, dental, and vision plans

• Tuition Reimbursement

  • We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education

• Awards & Recognition

  • Team members with strong performance are recognized and celebrated

• 401(k)

  • Employees can enroll in our 401(k)-retirement plan and receive a generous company match

• Paid Time Off

  • Wolverine offers time off for vacation, holidays, and personal days

• Product Discount

  • Employees receive 50% off regular-priced merchandise on our family of brands

Key Responsibilities

• Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieve sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards - maintain store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills and Abilities Required

• Flexible schedule and availability to work weekends and holidays
• Retail sales experience is preferred, but not required
• Passion for our brands and brand lifestyles
• Excellent communication skills
• A positive and professional attitude
• Enthusiasm to learn and to share your product knowledge
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere

Working Conditions

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

About the Role

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.