Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including restocking shelves, sorting donations, and maintaining cleanliness.
• Handle cash transactions, process returns, and manage customer complaints.
• Support the store's fundraising efforts by engaging with donors and promoting the store's mission.
• Participate in team meetings and training sessions to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Ability to lift up to 50 lbs.
• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.

Qualifications

• Experience in retail or customer service preferred.
• Knowledge of basic computer operations and point-of-sale systems.

Skills

• Customer service skills.
• Basic computer skills.
• Ability to work independently and as part of a team.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services.

Pay

Compensation is commensurate with experience.

Schedule

Shifts vary based on store needs, typically including weekends and evenings.