Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role supports the company's mission of championing reuse and inspiring a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including sorting, pricing, and stocking merchandise.
• Handle donations from customers and manage the donation process.
• Communicate effectively with team members and collaborate on store operations.
• Participate in ongoing training and development opportunities provided by Savers University.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 pounds.
• Strong customer service skills and ability to interact professionally with diverse groups.
• Positive attitude and willingness to learn and adapt to a fast-paced environment.

Qualifications

• Experience in retail or customer service preferred.
• Knowledge of basic computer operations and point-of-sale systems.
• Ability to work flexible hours, including weekends and evenings.

Skills

• Excellent communication and interpersonal skills.
• Attention to detail and organizational abilities.
• Ability to work independently and as part of a team.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• 401(k) plan with generous company matching.
• Paid time off for leisure and personal activities.
• Mental health services.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Shifts may vary based on store needs, typically including weekends and evenings.