Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role offers opportunities to celebrate uniqueness, work in a purpose-driven company, and invest in the career path interests of team members.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including sorting, pricing, and stocking merchandise.
• Handle cash transactions and maintain accurate records.
• Communicate effectively with donors to encourage donations and manage donation processes.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.
• Participate in ongoing training and development programs offered by Savers University.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 pounds.
• Excellent communication skills, both verbal and written.
• Positive attitude and ability to work independently and as part of a team.
• Experience in retail or customer service is preferred but not required.

Qualifications

• Strong interpersonal skills and the ability to build rapport with customers and colleagues.
• Attention to detail and organizational skills.
• Comfort working in a fast-paced environment.
• Willingness to learn and adapt to new systems and procedures.

Skills

• Customer service skills.
• Basic computer literacy, including proficiency with Microsoft Office.
• Ability to work flexible hours, including weekends and evenings.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation programs and diabetes management coaching.
• On-demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off for leisure and personal activities.

Pay

Compensation for this role is competitive and commensurate with experience.

Schedule

Shifts may vary based on store needs, typically ranging from early morning to late evening, including weekends.