Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including sorting, pricing, and stocking products.
• Handle returns and exchanges according to company policies.
• Communicate effectively with donors to ensure donations are accepted and processed correctly.
• Collaborate with other team members to maintain a clean and organized store environment.
• Participate in team meetings and training sessions to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Ability to lift up to 50 pounds.
• Positive attitude and willingness to learn.
• Strong communication and customer service skills.
• Basic computer skills, including Microsoft Office.

Qualifications

• Experience in retail or customer service preferred.
• Knowledge of thrift store operations and practices.
• Ability to work flexible hours, including weekends and evenings.

Skills

• Customer service skills
• Inventory management
• Basic computer skills
• Communication skills

Benefits

• Comprehensive healthcare plans
• Paid time off
• Team member discounts
• Employee Assistance Program (EAP)
• Retirement plan with company matching
• Flexible spending accounts
• Additional benefits such as performance merit increases

Pay

Starting pay ranges from $15.00 to $19.76 per hour, depending on job duties and position.

Schedule

Flexible schedule options available, including part-time and full-time positions.