Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including sorting, pricing, and stocking merchandise.
• Handle donations from customers and manage the donation process.
• Support team members through training and mentoring.
• Participate in store events and promotions to increase customer engagement.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 pounds.
• Strong communication skills, both verbal and written.
• Positive attitude and ability to work in a fast-paced environment.
• Experience in retail or customer service preferred.

Qualifications

• Excellent interpersonal skills.
• Customer service orientation.
• Ability to work independently and as part of a team.
• Knowledge of basic computer operations.

Skills

• Customer service skills.
• Inventory management.
• Basic computer skills.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation and diabetes management programs.
• On-demand care options.
• 401(k) plan with company matching contributions.
• Paid time off for leisure or personal activities.
• Mental health services.

Pay

Compensation is commensurate with experience.

Schedule

Shifts vary based on store needs, typically including weekends and evenings.