Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, ensuring that products are displayed attractively and in good condition.
• Handle returns and exchanges according to store policies and procedures.
• Collaborate with other team members to maintain a clean and organized store environment.
• Support the store's fundraising efforts by engaging with donors and promoting the store's mission.
• Participate in ongoing training and development opportunities provided by Savers University.

Requirements

• High school diploma or equivalent.
• Ability to lift up to 50 lbs.
• Strong customer service skills.
• Positive attitude and willingness to learn.
• Basic computer skills, including Microsoft Office.

Qualifications

• Experience in retail or customer service preferred.
• Knowledge of thrift store operations and merchandise handling.
• Ability to work flexible hours, including weekends and evenings.

Skills

• Excellent communication and interpersonal skills.
• Attention to detail and organizational abilities.
• Problem-solving and decision-making skills.
• Customer service orientation.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Shifts may vary based on store needs, typically including weekends and evenings.