Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including restocking shelves and handling returns.
• Handle customer inquiries and complaints, resolving issues efficiently.
• Support the donation process, ensuring donations are accepted and processed correctly.
• Participate in team meetings and training sessions to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 pounds.
• Positive attitude and strong interpersonal skills.
• Experience in retail or customer service preferred.

Qualifications

• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of basic computer operations and point-of-sale systems.

Skills

• Customer service orientation.
• Attention to detail.
• Organizational skills.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick leave and vacation.
• Team member discounts.
• Flexible spending accounts.
• Employee Assistance Program.
• Retirement plan with company matching.

Pay

Starting pay ranges from $14.00 to $18.45 per hour, depending on job duties and position.

Schedule

Shifts vary based on store needs, typically including weekends and evenings.