Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including receiving, organizing, and displaying merchandise.
• Handle customer returns and exchanges according to policy.
• Work collaboratively with other team members to maintain a clean and organized store environment.
• Support the donation process by accepting donations from customers and ensuring they are processed efficiently.
• Participate in team meetings and training sessions to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Ability to lift up to 50 pounds.
• Positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Basic computer skills, including Microsoft Office.

Qualifications

• Experience in retail or customer service preferred.
• Previous experience working in a fast-paced environment.
• Knowledge of basic accounting principles.

Skills

• Customer service skills.
• Organizational skills.
• Attention to detail.
• Problem-solving abilities.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick leave and vacation.
• Team member discounts.
• Flexible spending accounts.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.

Pay

Starting pay ranges from $14.00 to $18.45 per hour, depending on job duty/position.

Schedule

Shifts vary based on store needs, typically ranging from part-time (20-30 hours per week) to full-time (30+ hours per week).