Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Create a welcoming environment for customers and donors.
• Manage inventory and ensure merchandise is displayed attractively.
• Handle customer inquiries and complaints professionally.
• Process donations and transactions accurately.
• Participate in team meetings and training sessions.
• Support store operations and events as needed.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 lbs.
• Positive attitude and strong interpersonal skills.
• Experience in retail or customer service preferred.
• Willingness to learn and adapt to a dynamic environment.

Qualifications

• Excellent communication skills.
• Customer service orientation.
• Team player with a collaborative mindset.
• Adaptable to changing schedules and store needs.

Skills

• Customer service skills.
• Basic computer literacy.
• Attention to detail.
• Problem-solving abilities.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation and diabetes management programs.
• On-demand care options.
• 401(k) plan with company matching contributions.
• Paid time off for personal and professional pursuits.
• Mental health services.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Shifts vary based on store needs, typically including weekends and evenings.