Retail - Seasonal Customer Service/Stocker
Michaels Stores · Canton, GA · 1 mo ago
ManufacturingPart-time
We need to output HTML fragment with sections: Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
The posting: "Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster"
We need to remove boilerplate: EEOC, legal, etc. Also remove navigation, cookie, etc. Also remove application instructions? There's none explicit. Remove duplicated lines.
We need to preserve substantive info: duties, responsibilities, requirements, qualifications, skills, benefits, pay, schedule.
Let's extract.
First line: "Store - ATL-CANTON, GA" maybe location. Not a heading. Could be part of About the role? We'll treat as location in a paragraph.
Then duties: many bullet-like sentences.
Let's list responsibilities:
- Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Other duties as assigned.
Then "Preferred Knowledge/Skills/Abilities" maybe skills.
Then "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred"
Physical Requirements: list.
Work Environment: description.
Age requirement: at least 16.
Company description: purpose, etc.
Benefits: described.
Pay: not mentioned explicitly. No pay info. So we should NOT create Pay section.
Schedule: mentioned "work hours include nights, weekends and early mornings". That's schedule info. So we can include Schedule section.
Benefits: yes.
Qualifications: maybe age requirement, retail experience.
Skills: Preferred Knowledge/Skills/Abilities.
We need to decide sections: About the role (maybe overview), Responsibilities, Requirements (or Qualifications), Skills, Benefits, Schedule.
We must not repeat job title as heading. The posting didn't give a title explicitly; it's "Store - ATL-CANTON, GA". Not a title like "Sales Associate". We'll not repeat.
We'll create sections only if content.
Let's craft:
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
The posting: "Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster"
We need to remove boilerplate: EEOC, legal, etc. Also remove navigation, cookie, etc. Also remove application instructions? There's none explicit. Remove duplicated lines.
We need to preserve substantive info: duties, responsibilities, requirements, qualifications, skills, benefits, pay, schedule.
Let's extract.
First line: "Store - ATL-CANTON, GA" maybe location. Not a heading. Could be part of About the role? We'll treat as location in a paragraph.
Then duties: many bullet-like sentences.
Let's list responsibilities:
- Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Other duties as assigned.
Then "Preferred Knowledge/Skills/Abilities" maybe skills.
Then "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred"
Physical Requirements: list.
Work Environment: description.
Age requirement: at least 16.
Company description: purpose, etc.
Benefits: described.
Pay: not mentioned explicitly. No pay info. So we should NOT create Pay section.
Schedule: mentioned "work hours include nights, weekends and early mornings". That's schedule info. So we can include Schedule section.
Benefits: yes.
Qualifications: maybe age requirement, retail experience.
Skills: Preferred Knowledge/Skills/Abilities.
We need to decide sections: About the role (maybe overview), Responsibilities, Requirements (or Qualifications), Skills, Benefits, Schedule.
We must not repeat job title as heading. The posting didn't give a title explicitly; it's "Store - ATL-CANTON, GA". Not a title like "Sales Associate". We'll not repeat.
We'll create sections only if content.
Let's craft:
About the role
Store - ATL-CANTON, GA. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
But we already have many responsibilities; maybe About the role is a brief overview. Better: About the role: brief description of position: store associate. But we must not invent. We can use the first sentences as overview. Let's extract overview: "Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises." That's okay. Then Responsibilities: list all duty items. We'll put- each. Then Requirements: maybe age requirement, retail experience, physical ability. But we have Physical Requirements and Work Environment separate. Could combine into Requirements. Qualifications maybe not needed. Skills: Preferred Knowledge/Skills/Abilities. Benefits: list. Schedule: mention work hours. Let's avoid duplication. Now craft HTML. We must not include any markdown fences. Let's write. Check for boilerplate removal: remove EEOC, legal, accommodation contact? The accommodation request lines maybe considered boilerplate? It's about reasonable accommodation; could be considered EEO. Might be considered boilerplate but it's about accommodation. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The accommodation request is related to EEO; better to remove. Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." That's legal boilerplate. Remove. Also remove "Michaels is an Equal Opportunity Employer..." etc. Remove. Also remove the company description? That's substantive? It's about company; maybe not needed but could be considered About the role? Might be okay to keep as part of About the role? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The company description is substantive but not about the role. Could be considered boilerplate? It's generic company info. Might be okay to keep but could be considered not essential. However we might keep it in About the role? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Company description is not listed; it's not boilerplate per se. Might be okay to keep. But we need to avoid duplication. We'll keep a brief company overview maybe. But we already have About the role with some duties; we could add company description after. Better: About the role includes location and brief description; we can add company overview as separate paragraph maybe not needed. Given limited time, produce sections: About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. Now craft. Responsibilities list: need to ensure we capture all duties without duplication. Let's list unique duties: 1. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. 2. Ensure all customers receive a fast and friendly checkout experience. 3. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. 4. Help customers shop, locate products, and provide them with solutions. 5. Provide a fast and friendly checkout experience; execute cash handling to standards. (similar to #2 but includes cash handling; we can combine or keep separate) 6. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. 7. Educate customers on the Voice of Customer (VOC) survey. 8. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). 9. Participate in the truck unload, stocking, and planogram (POGs) processes. 10. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. 11. Perform Store In Stock Optimization (SISO) and AD set duties as assigned. 12. Support shrink and safety programs. 13. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards