Retail Sales Supervisor

Essential Functions

• Develop and cultivate relationships with deli management to ensure ongoing support of Boar's Head Brand service requirements, new product launches, and product placement
• Partner with deli management by supporting in-store/chain initiatives, understanding market/geographic changes, recommending innovative solutions, and coordinating special events
• Represent the Local Purveyor at DM meetings as needed
• Ensure adoption and success of new products through proper signage, training, and events
• Research credit requests and submit credit memos to the Local Purveyor for approval
• Conduct one on one training with deli associates behind the counter and mentor deli associates on best practices
• Facilitate classroom training for retail partners, ensuring a consistently exceptional deli experience for fans
• Compile information related to Boar's Head programs to present during weekly supervisor meetings
• Assist with monthly focus communication and preparation for store level
• Create focus displays to use as a template for other team members to emulate
• Grand Opening support/tracking
• Assist with the ordering, delivery, and set up of new stores
• Aid in scheduling/tracking progress of Grand Opening commitments
• Day 1-5 training, Taste the case for associates, store sampling, production training scheduling including overnight
• Team support schedules

Personnel Management

• Two months of OTJ training with new RSA's as needed in existing stores and different regions
• Inclusive of order writing, merchandising, BTC training, monthly focus, fresh slice, G&G production, 10-day, credits, scheduling new hires
• Set up new hires and train new hires (and existing team) with E-Learning and GoSpotCheck, Time App, GroupMe, ADP, Expense Reports, and other technology utilized, hosting internal classroom training, team meeting preparation
• Schedule up to three utility team members as it relates to selling events, grand openings, retail/service case resets, route-wide training needs (as communicated by sales managers)

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 60 lbs.; push or pull objects up to 1000 lbs.

Working Conditions

• Ability to work in a refrigerated/freezer environment
• Flexible schedule including weekends and holidays based on the Local Purveyor's schedule

Job Requirements

• High school diploma or equivalent, including basic math and reasoning
• 3+ years of experience in sales, merchandising or similar role; preferably with perishable goods
• High school math competency, basic reasoning and computer skills
• 1+ years of experience with Microsoft Excel
• Ability to speak, read, and write English
• Valid driver's license and clean driving record

Training Requirements

• ServSafe certification
• Product knowledge including species, flavor profile, product handling, slicing technique
• Use of internal product and training tools (e.g. TRC, DOCK)
• Deli Operations
• Slicer use, maintenance, and cleaning
• Deli scale operation and sanitation
• Proper slicing technique, product wrapping and handling

Location: Dallas, TX

Time Type: Full time

Department: Harvest Trail Deli Provisions