Retail Sales Specialist (Bilingual Spanish)

About the role

With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.

In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.

Responsibilities

• Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
• Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
• Manage operational tasks like processing payments and managing inventory
• Aid in maintaining a clean and organized sales environment and with store opening and closing activities

Requirements

• Full-time or part-time
• Entry-level
• Paid on-the-job training
• Career progression opportunities - earn more as you grow

Qualifications

• Education: High School Diploma or equivalent
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions, high comfort level with personal technology, basic math skills, ability to read, write, speak, and understand English, familiarity with goal- and incentive-based work environments, strong performance in a fast-paced team environment, effective communication with employees and customers in person, on the phone and in writing, highly effective interpersonal skills for building partnerships across the organization, self-motivated, competitive spirit with a desire to exceed sales goals, positive and professional demeanor, strong attention to detail and problem-solving skills
• Bilingual: Spanish (preferred)

Benefits

• Competitive Compensation
• Supporting Well-Being
• Market-Leading Retirement Plan
• Employee Stock Purchase Plan
• Free & Discounted Products
• Education Benefit

Pay

Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.