Retail Sales Specialist (Bilingual Spanish)

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effective listening, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

• Earn $20.00/hour base pay, with the potential to earn up to $25.40/hour through commission and incentives.
• Flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing), and adherence to Spectrum's dress code in a moderately noisy retail environment.

Qualifications

• High School Diploma or equivalent.
• Education: High School Diploma or equivalent.
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions, high comfort level with personal technology, basic math skills, ability to prioritize, organize, manage tasks, handle change effectively, familiarity with goal- and incentive-based work environments, strong performance in a fast-paced team environment, effective communication, self-motivated, competitive spirit, desire to exceed sales goals, positive and professional demeanor, strong attention to detail and problem-solving skills, bilingual - Spanish preferred.
• Experience: 1-5 years of sales/customer service experience, 1-3 years of telecommunications/wireless experience.

Benefits

• A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

• The base pay for this position generally is between $18.00 and $31.75.
• The actual compensation offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location.

Schedule

• A flexible schedule.

Benefits

• Comprehensive pay and benefits package.
• Additional forms of incentive-based compensation such as bonuses.
• Commission earnings target starting at $11,232.

Working Conditions

• Flexible schedule.
• Regular attendance.
• Physical demands (lifting up to 35 lbs., prolonged standing).
• Adherence to Spectrum's dress code in a moderately noisy retail environment.

Company Information

• Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
• Our offerings include Spectrum Internet®, TV, Mobile and Voice.
• We also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
• When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.