Retail Sales Specialist (Bilingual Spanish)

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effectively listen, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, including mobile devices and video platforms, and proficient in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English, and prioritize, organize, manage multiple tasks, and handle change effectively.
• Experience in goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.
• Bilingual: Spanish (preferred).

Qualifications

• Education: High School Diploma or equivalent.
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology; basic math skills; ability to read, write, speak, and understand English; prioritizing, organizing, managing multiple tasks, and handling change effectively; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone, and in writing; highly effective interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail, and problem-solving skills; bilingual: Spanish (preferred).

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions to the company's success.
• Opportunities for employment and advancement for all team members.
• Equal opportunity employer, including job seekers with disabilities and veterans.

Pay and Schedule

• Base pay generally between $18.00 and $31.75 per hour.
• The actual compensation offered will consider a wide range of factors, including skills, qualifications, experience, and location.
• Additional forms of incentive-based compensation such as bonuses may apply.
• Commission earnings target starting at $11,232.

Schedule

• A flexible schedule.
• Regular attendance required.
• Physical demands: lifting up to 35 lbs., prolonged standing.
• Adherence to Spectrum's dress code in a moderately noisy retail environment.