Retail Sales Specialist (Bilingual Spanish)

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effective listening, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

• Earn $18.00/hour base pay, with the potential to earn up to $22.95/hour through commission and incentives.
• Flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing), and adherence to Spectrum's dress code in a moderately noisy retail environment.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, including mobile devices and video platforms, and proficient in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English, and prioritize, organize, manage multiple tasks, and handle change effectively.
• Experience in goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.
• Bilingual: Spanish (preferred).

Benefits

• A comprehensive pay and benefits package that rewards employees for their contributions to our success.
• Compliance with local wage minimums and eligibility for additional forms of incentive-based compensation such as bonuses.
• An earnings target starting at $10,296 for commission.

Pay

The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location.

Schedule

This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing), and adherence to Spectrum's dress code in a moderately noisy retail environment.