Retail Sales Specialist (Bilingual Mandarin)

Responsibilities

Position Type Full Time
Location Alhambra, CA
Date posted 05/16/2026
Areas of interest Retail, Sales
Requisition Number 2026-74171
Business unit Sales and Marketing
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effective listening, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

Required Qualifications:

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English, and prioritize, organize, manage multiple tasks, and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.
• Bilingual: Mandarin (preferred).

Qualifications

Preferred Qualifications:

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

• The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
• In addition, this position has a commission earnings target starting at $11,232.