Retail Sales Print Production Lead (Torrance, CA)

About the role

The Print Production Lead manages and maintains the production workflow for print and serves as the primary point of contact for all machine operations and production processes. This role collaborates with customers and is part of a fun, team-oriented retail culture.

Responsibilities

• Manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality.
• Create and manage production workflow, set standards and processes for the rest of the team.
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.).
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned).

Requirements

• Able to work a flexible schedule based on the store’s needs.
• Ability to multi-task, prioritize and rank production steps for many jobs.
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process).
• Must be able to engage and speak to customers and understand their needs.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher.
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously.

Qualifications

Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits

Benefits

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Pay

$18.50 - $18.75

Schedule

Full Time