Retail Sales Lead (Full Time)

About the role

The Retail Sales Lead plays a crucial role in driving sales and KPI performance, inspiring and coaching the sales team to excel in customer service and product knowledge. This position requires prior retail sales and supervisory experience, preferably in a specialty retail environment.

Responsibilities

• Drive sales and KPI performance through active coaching and acting as Manager-on-Duty
• Foster strong partnerships with the team and leadership
• Lead exceptional experiences by role modeling selling behaviors and building customer loyalty through personalized service
• Share expertise in cooking, baking, and entertaining
• Execute with excellence by overseeing daily operations including cash handling, merchandising, inventory control, and adapting to changing business needs

Requirements

• Prior retail sales and supervisory experience, preferably in a specialty retail environment
• Flexibility to work a non-traditional schedule, including days, nights, weekends, and holidays
• Authentic passion around cooking, baking, and entertaining

Qualifications

• Strong communication and interpersonal skills
• Ability to motivate and inspire a team
• Experience with inventory management and cash handling
• Knowledge of kitchen equipment and cooking techniques

Skills

• Customer service excellence
• Sales and coaching abilities
• Leadership and teamwork
• Product knowledge and expertise

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Employee Discount
• Paid Time Off
• Life Insurance

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible, including days, nights, weekends, and holidays.