Retail Sales Lead (Full Time)

Location

ORLANDO, FL

Employment Type

FULL TIME, ONSITE

About the role

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Responsibilities

• Lead and Inspire: Drive sales and KPI performance through active coaching, acting as Manager-on-Duty, and fostering strong partnerships with your team and leadership
• Deliver Exceptional Experiences: Role model selling behaviors, build customer loyalty through personalized service, and share expertise in cooking, baking, and entertaining
• Execute with Excellence: Oversee daily operations including cash handling, merchandising, inventory control, and ensure visual standards while adapting to changing business needs

Requirements

• Prior retail sales and supervisory experience, preferably in a specialty retail environment
• Flexibility to work a non-traditional schedule, including days, nights, weekends, and holidays
• Authentic passion around cooking, baking, and entertaining
• Bilingual preferred (Spanish/Portuguese)

Qualifications

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of kitchen equipment and cooking techniques

Skills

• Sales and customer service skills
• Leadership and management abilities
• Product knowledge and passion for cooking

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Employee Discount
• Paid Time Off
• Life Insurance