Retail Sales Lead (Full Time)

About the role

The Retail Sales Lead plays a crucial role in driving sales and KPI performance, inspiring and coaching the sales team to excel in customer service and product knowledge. This position requires a blend of leadership skills, exceptional interpersonal abilities, and a genuine passion for cooking, baking, and entertaining.

Responsibilities

• Drive sales and KPI performance through active coaching and acting as Manager-on-Duty
• Foster strong partnerships with the sales team and leadership
• Role model selling behaviors and build customer loyalty through personalized service
• Share expertise in cooking, baking, and entertaining
• Oversee daily operations including cash handling, merchandising, inventory control, and adapt to changing business needs

Requirements

• Prior retail sales and supervisory experience, preferably in a specialty retail environment
• Flexibility to work a non-traditional schedule, including days, nights, weekends, and holidays
• Authentic passion around cooking, baking, and entertaining

Qualifications

• Strong communication and interpersonal skills
• Ability to motivate and inspire a team
• Experience in a fast-paced retail environment
• Knowledge of kitchen products and cooking techniques

Skills

• Exceptional customer service skills
• Effective problem-solving and decision-making abilities
• Leadership and management skills
• Ability to multitask and prioritize tasks effectively

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Employee Discount
• Paid Time Off
• Life Insurance

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Non-traditional hours may be required, including days, nights, weekends, and holidays.