Retail Sales Associate - Smart Cart

What You Will Do

• Engage with Customers: Actively engage with customers to introduce and show features of the interactive Smart shopping cart.
• Tutorials and Training: Conduct quick and effective tutorials to educate customers on how to use the shopping cart, highlighting its features and benefits.
• Support and Troubleshooting: Provide on-the-spot assistance to customers experiencing difficulties, ensuring any issues are resolved promptly.
• Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the development team.
• Adoption: Develop and implement strategies to encourage customers to try and continue using the shopping cart.
• Collaboration: Work closely with store management and the Smart Cart team to ensure the shopping cart meets customer needs and expectations.
• Provide Exceptional Service: Answer questions, assist customers throughout their shopping experience, offer recommendations, and ensure every customer leaves happy

What We’re Looking For

• Tech Savvy: Comfortable with using and explaining new technology. Basic understanding of AI technology and user interfaces. Ability to troubleshoot common technical issues.
• Communication Skills: Excellent verbal and written communication skills. Ability to explain complex concepts in a simple and engaging manner.
• Customer Service: Strong customer service skills with a friendly and approachable demeanor.
• Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.
• Proven ability to work in solo and team environments is required, where team-orientated, highly motivated, and self-driven individuals are preferred.
• Effective customer relations skills meant always delivering exceptional service

Team Requirements

• Must be 18 years of age and authorized to work in the United States
• Access to reliable transportation
• Ability to be able to work the entire duration of the project they are assigned

Working Conditions

• This Retail Associate position requires the ability to stand for prolonged periods of time with frequent walking, and to use hands and wrists regularly, including repetitive motions;
• The ability to lift and carry items up to 25 lbs;
• The ability to travel via car.